I am happy that you like it hear tell your friends were to go for help. I just went over 300 miles and helped one person and it only took 10 minutes to do that but doing over the phone was hard they just don’t understand so I showed them hands on. They now have all programs to fix most problems and understand how to use them! Some people don’t understand how to use a computer and ever understand how to download and unzip! Some things can be easy for use but difficult for others .Trial and error is the best way to learn for me! On the happy note I love this web sight to learn and test other thing after a will all of us will become a pro! Happy Testing!!!