CaptiveWorks might not be the first brand that comes out with fixes but when they do their fixes are solid. Sure u might see Coolsat having a fix they came out with the fix first yesterday but it was no good. Then they wrote another fix and it's still no good. And this goes for a few other brands as well not just Coolsat. I have tested a few different CW receivers and i have nothing bad to say about them and support has always been there, the only receiver i wouldn't recommend right now is CW Ultima. It's a very new receiver and there is still a few glitches that need some fine tuning.

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Please don't PM me with fta related questions, ask them in open forums so others can benefit from them too.