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  #1 (permalink)  
Old 06-29-2011, 05:33 PM
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Default anyone having public server issues?

I am having trouble connecting to the public server. Is anyone else having trouble? Just curious.
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Old 06-29-2011, 07:31 PM
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you might want to post more info Were you ever connected?
files etc


this is a little old but might help

C/P from MFN
There have been a few reports of users who had the SV Lan working perfectly and then out of the blue just stopped working.

Akai Japan is aware of the problem and is working to release a new bin file.

However there are many workaround you can use to fix this problem.

1. Be sure you have the correct serial number entered. Zero's and o's look very similar O's are usually wider Zero's are usually taller and skinner "0"

2. Be sure you are not using the same serial number on another receiver. Even after saving double check to see what it actually saved. This is usually for people who have more then one or had a installer set it up for them.

3. If it is still not working change from dhcp to static and set your DNS ip to 8.8.8.8. Click exit and save. Check channel 200 to see if it works. If not reboot your modem and router and try again. You may have to channel up and down back to 200 or 301 are common channels to try.

Step 3 is for those who have been running for some time and just stopped working. If you are having a different problem or never got your unit working from the start please start a new post and someone will help you.

If this helped please let us know.

Added 2-26-11

If there is still no picture be sure channel 101 is working then follow the steps below.

1. You can try the DHCP or Static again. remember just because one worked one time doesn't mean the other way will not work this time.
2. Power off the receiver. internet modem, router for 60 seconds.
3. power on the Modem & Router and wait 60 seconds to power back on the receiver.
4. Go to channel 200 or 300 see if you get picture.

Considering that I have seen at least 15 people with this type of problem I'm still convinced there is something that could fix it as thousands of others are working with no problem.

The problem could due to specific routers, bad load of bin file, Bad bin file downloaded, use of old bin file and not most current or even a duplicate serial number which is unlikely but still possible.

Other options:

1. Try a different router or modem.

2. Have a trusted friend who has a Sonicview test your serial number. Be sure your unit is powered off while he is testing. Have them double check that the serial number was saved properly before they tell you it's working as it could be working with their serial number.

3. When you download a bin file make sure it is the proper size. In some cases you can download the same file as everyone else but if you have a virus on your computer it will corrupt the file you downloaded. Check the size before you download it and be sure it is the exact same size when you load it to the receiver. If you downloaded the file from a different site I would delete it and re-download from mfn.

4. Be absolutely sure you have the newest bin file and you load it properly. Do not rush this process.

If all of that was done correctly and you still don't have picture try this.
a. Factory reset 3 times,
b. Load a factory bin file, hard reboot.
c. load a system clean, hard reboot
d. Load the newest bin file, hard reboot.
e. Connect your sv lan power back on the receiver wait 60 seconds for it to connect/update.
f. Enter all of our settings again and scan your channels.
g. Check channel 101 to make sure you scanned properly and that it has picture.
h. Go to channel 200 and see if you have picture.

I would test this on the DHCP settings you had working before & if that didn't work I would try the static dns ip at 8.8.8.8 which ever is working for you.

Hope this helps.

We need everyone to post what steps worked for them while getting it fixed and also post what type of routers you have.

Can someone who is having this problem please try something for me and report back?
1. Use wiznet and reload SV Lan v43 file.
2. Load the newest bin to your receiver wait 60 seconds after it's done then power off.
3. Hook up your SV Lan to the back of the receiver and power the receiver on. Wait until it completely uploads the dongle and then try your settings and see if that helped.

I'm wondering if some people updated to 4.8 with a older bin file then used a newer bin file and if that is affecting the people who seem to have this problem.

Mods & User please add any input you see that could help solve these issues.

Still having problems? You may need to wait till Monday or Tuesday for a new bin file. If the new bin file does not solve the problem you may need to contact your dealer and have them give you a new serial number.

Thx you all for your support and have a wonderful day!
end c/p
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Old 06-29-2011, 07:31 PM
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It's server related, both BEV and DN are down at the moment. This is official Akai update posted few hours ago:

DN is up with limited Channels with some freezing.

No PPV up at the moment

BEV is now up as of 3:00PM EDT

Not sure if all channels are up or not yet but stable on 2400 so far


Might be some time before all are back and stable again

Internationals from 118.7 are starting to come in. same as the ones that were up before, so far.
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Old 06-29-2011, 07:59 PM
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FTA Pro - Whether or not some DN channels are working or not should I be able to Connect to the server at this time? Everything else is simple but until I have a network connection . . . .
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Old 06-29-2011, 09:36 PM
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Quote:
Originally Posted by joe645 View Post
FTA Pro - Whether or not some DN channels are working or not should I be able to Connect to the server at this time? Everything else is simple but until I have a network connection . . . .
Right now you might not be able to connect as server is experiencing down time,wait until server is back online then you can try connecting.
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Old 06-30-2011, 02:26 PM
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thanks for the info fta pro. Solid as usual. I try not to be a bother on this site. I have had my gear working consistently with your help for a few months. I know what works and doesn't work. I have figured many things out on my own. I only posted to see if I was the only one having issues. Thanks again. Also , I have never understood the deal with trying on certain channels. In my experience, it is either working or it isn't working. Minus the pay per view stuff. I guess Akai has certain channels that are a baseline test to start from.
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Old 06-30-2011, 08:38 PM
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Servers are back online, were you able to connect today?
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