Make sure you are trying to connect to the AKAI Japan server. Some modems won't let the receiver connect, you might have to use a router also. Have you tried rebooting everything including the modem? To do that just turn off the receiver from the switch on the back of the receiver,, unplug the router from the power source if you are using one and then unplug the modem from the power. Next plug the modem back in, wait a minute then plug the router back in, wait another minute then turn the receiver back on from the back. Put on channel 200 and don't touch anything for at least 30 minutes, should come on.

__________________
All posts are for informational and educational purposes only.

I am running on the Akai Japan Server, and I do not have a router. I will try what you said and start over at the beginning with insturctions and see how that goes.

Double check the 16 digit wizhub warranty code entered in network settings.Cnl 100 is not free anymore.

__________________

As ekim said you might want to double check your code, make sure you do not use the letter "o" in place of the number zero"0". Also it will only connect when left on a working channel, you might try leaving it on a different cahnnel like 200 or 204.

__________________
All posts are for informational and educational purposes only.

SUCCESS!!! It's working!! It was the 16 digit code!! I re-typed it and made sure all the numbers and letters were correct and STATUS went from CONNECT FAIL to CONNECT!! FINALLY!!

thank you so much for all your help everyone, this is the BEST site on the net!

Good job ashley_4, great to hear it worked out and glad to have you as a member.Members like you and our staff is what makes this site great

__________________

Please don't PM me with fta related questions, ask them in open forums so others can benefit from them too.