Emailed this site "Contact Us" requesting assistance with being billed subscription fees from old site with no response from the head office. Posted a thread yesterday regarding stopping the Paypal Echeck initiated by the old site and can't find that thread. Had immediate replies from Ekim on the subject yesterday.

I sent a PM to the Boss and I am sure he will help you.

__________________

I knew I could count on you to reply quickly. Thank you and look forward to having this situation corrected.

I tried to stop the Paypal Echeck payment by calling my bank. Too late, the funds were withdrawn in the amount of $30.00. The Paypal Echeck was initiated on Jan. 11, 2009 and today is Jan. 12, 2009. The old site was supposedly closed and I never expected this yearly subscription payment to be withdrawn from my bank account. I wonder how many other people have been charged for a yearly subscription from a company that no longer exists? I am requesting a refund. What a headache!

Hi almondgt, i will foword your problem to our biling department and they will take care of it.

__________________

• Want to know when the new FTA Fix files are posted?
• General Helpful Hints on Forum Posting

Hi almondgt, i have been notified that your account is now up to date and your payment is refunded.

__________________

• Want to know when the new FTA Fix files are posted?
• General Helpful Hints on Forum Posting

@ almondgt i replied to your post yesterday and stated that questions regarding billing shouldn't be asked in Forum. They are answered via email in order they were received. We had a very busy day yesterday so we apologise if it took longer then usual for your question to be answered but we got it all sorted out now. Problem solved and thread is closed.

__________________

Please don't PM me with fta related questions, ask them in open forums so others can benefit from them too.